PRIVACY POLICY
Effective Date: March 5, 2026
Last Updated: March 24, 2026
Arabesque Pilates LLC (“Arabesque Pilates,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, store, and protect personal information obtained through the Site, the App, any associated customer portals or platforms, and any related services offered by Arabesque Pilates, including but not limited to:
www.arabesquepilates.com (the “Site”)
The Arabesque Pilates mobile application (the “App”)
Any customer portals, booking or scheduling platforms operated on behalf of Arabesque Pilates (including but not limited to those powered by third-party providers)
In-person, virtual, and digital services
Communications, purchases, and interactions with Arabesque Pilates
By accessing or using the Site, App, any associated platform, or any related services, you acknowledge that you have read and understand this Privacy Policy and consent to the practices described herein. Participation in studio services, memberships, and class bookings is also subject to additional Studio Policies and Client Participation Agreements presented at the time of purchase or registration. Any personal information collected in connection with these agreements will be used in accordance with this Privacy Policy and applicable third-party platform policies.
Information We Collect
When you use the Site, App, any associated platform, or any related services, or communicate with us electronically, we and our third-party service providers may automatically collect certain information, including but not limited to:
Name, email address, and phone number
Billing and shipping information
Account login credentials
Health-related disclosures voluntarily provided for participation purposes (non-medical)
Scheduling preferences and service history
Communications with us, including but not limited to emails, SMS, and voice messages
IP address
Device identifiers and device type
Browser type, operating system, and language preferences
Log files, timestamps, and usage data
Interaction data related to pages visited, features used, and session duration
Cookies, pixels, web beacons, and similar tracking technologies
Some of this information may be collected directly by us, collected on our behalf, or collected through third-party platforms and hosted customer portals used to operate our business, including but not limited to Squarespace, TeamUp Sports, Inc., Stripe, GoCardless, Google, and Nextiva, in connection with website hosting, scheduling, payments, account management, analytics, communications services, and related business operations.
Information Collected Automatically
When you use the Site, App, any associated platform, or any related services, we and our third-party providers may automatically collect:
IP address
Device type, operating system, browser type
Log data and usage analytics
Cookies, pixels, and similar tracking technologies
Referral URLs and interaction data
How We Use Personal Information
We use personal information for legitimate business purposes, including but not limited to:
Provide and manage services, classes, memberships, and purchases
Process payments and issue receipts
Operate accounts and scheduling systems
Deliver virtual and digital content
Communicate service updates, confirmations, and support messages
Send promotional, marketing, or advertising communications (where permitted)
Improve Site, App, and service functionality
Maintain safety, security, and fraud prevention
Comply with legal and regulatory obligations
We do not sell personal information. However, we use third-party service providers including but not limited to Squarespace, TeamUp Sports, Inc., Stripe, GoCardless, Google, and Nextiva to operate our website, App, scheduling systems, payment processing, analytics, communications, marketing, and advertising services.
These providers may collect, use, or process personal information in accordance with their own privacy policies and contractual obligations. We encourage you to review their privacy policies for details on how your information may be handled.
Personal information may be shared with third-party service providers only as necessary to provide services, operate our business, comply with legal obligations, or protect the rights, safety, and property of Arabesque Pilates and others.
Cookies, Analytics & Tracking Technologies
The Site, App, any associated platform, or any related services may use cookies, pixels, analytics tools, advertising technologies, and similar tracking technologies provided by:
Squarespace – website hosting, functionality, analytics, performance monitoring, advertising tools, marketing integrations, and conversion tracking
TeamUp Sports, Inc. – website hosting, embedded scheduling, analytics, booking, client management, lead capture and e-commerce functionality
Stripe – payment processing for credit and debit card transactions
GoCardless – ACH and bank transfer payment processing
Google – analytics, performance monitoring, and related services
Nextiva – voice, messaging, and communications analytics
In addition to the platforms listed above, Arabesque Pilates may use other third-party tools, integrations, and digital services to support scheduling, communication, marketing, payments, virtual experiences, and overall client care. While we make thoughtful efforts to select partners that align with our values, we cannot guarantee the accessibility or performance of all third-party services. These third-party platforms operate independently and maintain their own terms of service, privacy policies, and accessibility practices. Advertising and marketing technologies may be used to measure campaign performance, deliver targeted advertisements, and analyze user engagement across websites and platforms. These technologies help us understand usage patterns, improve functionality, manage communications, support marketing and advertising activities, and enhance the overall user experience. Depending on your location and device settings, cookie preferences may allow you to accept or manage categories such as necessary cookies, performance or analytics cookies, and marketing or advertising cookies. You may control cookies through your browser or device settings; however, disabling cookies or tracking technologies may affect certain features of the Site, App, any associated platform, or any related services.
Third-Party Platforms & Service Providers
Arabesque Pilates relies on third-party platforms and service providers to operate its business, including but not limited to the following:
Squarespace – website hosting, content management, analytics, advertising tools, and payments
TeamUp Sports, Inc. – scheduling, embedded booking, client account management, lead capture, communications, and e-commerce functionality, including but not limited to the Arabesque Pilates customer portal currently accessible at (https://goteamup.com/p/12531933-arabesque-pilates/)
Stripe – payment processing for credit and debit card transactions
GoCardless – ACH and bank transfer payment processing
Google – analytics, email, cloud services
Nextiva – voice, messaging, and communications
In addition to the platforms listed above, Arabesque Pilates may use other third-party tools, integrations, and digital services to support scheduling, communication, marketing, payments, virtual experiences, and overall client care. While we make thoughtful efforts to select partners that align with our values, we cannot guarantee the accessibility or performance of all third-party services. These third-party platforms operate independently and maintain their own terms of service, privacy policies, and accessibility practices. These providers may process personal information on our behalf in accordance with their own privacy policies and contractual obligations. These third-party platforms may also provide analytics, performance monitoring, and related technical services in connection with the Site, App, any associated platform, or any related services. Arabesque Pilates does not control the data practices of third-party platforms and is not responsible for their independent privacy practices.
Use of the Site, App, any associated platform, or any related services constitutes acknowledgment of this Privacy Policy and the applicable third-party privacy policies.
Data Retention
We retain personal information collected through the Site, App, any associated platform, or any related services only as long as reasonably necessary to:
Fulfill the purposes described in this Policy
Maintain business records
Comply with legal, tax, and regulatory requirements
Retention periods vary depending on the nature of the information and legal obligations.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Payment information is processed through third-party payment processors; Arabesque Pilates does not store full credit card numbers.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Access personal information
Correct or update personal information
Request deletion of personal information
Restrict or object to certain processing
Opt out of promotional communications
Request data portability
California Residents (CCPA/CPRA)
California residents may exercise rights under the California Consumer Privacy Act and California Privacy Rights Act, including but not limited to the right to know, delete, and limit use of personal information.
EU / UK Residents (GDPR)
EU and UK residents may have rights under GDPR, including but not limited to access, rectification, erasure, restriction, and objection to processing.
Requests may be submitted to support@arabesquepilates.com. Identity verification may be required.
Electronic Communications
By using the Site, App, any associated platform, or any related services, you consent to receive electronic communications via email, SMS, voice, or automated systems, through third-party services including but not limited to Google, Nextiva, Stripe, and GoCardless. You may opt out of non-essential or promotional messages as described in the communication.
Children’s Privacy
Arabesque Pilates does not knowingly collect personal information from children under 13. Users under 18 must have parental or guardian consent. We may request verification of such consent.
International Users & Data Transfers
Arabesque Pilates is based in the United States. If you access the Site, App, any associated platform, or any related services from outside the U.S., your personal information may be transferred to, stored, and processed in the United States or other jurisdictions by us and our service providers.
These jurisdictions may not provide the same level of data protection as your home country. By using the Site, App, any associated platform, or any related services, you consent to such transfers. Where required by law, appropriate safeguards will be implemented.
Changes to This Privacy Policy
We may update this Privacy Policy at any time, with or without notice. Updates are effective upon posting. Continued use of the Site, App, any associated platform, or any related services after updates are posted constitutes acknowledgment of the revised Privacy Policy. This Privacy Policy is incorporated into and forms the Arabesque Pilates Terms & Conditions and the Arabesque Pilates Client Participation Agreement, Liability Waiver, Studio Policies, and Membership Terms.
Contact Information
For questions, concerns, or privacy requests, contact:
Arabesque Pilates
Email: support@arabesquepilates.com